Just a few weeks before the hotel's opening, everything was set for the hotel to operate as many boutique hotels do - using access databases and excel files. Many small hotels chose to work like this under the belief that hotel management systems are expensive to hire, install, and maintain.
A tool was suggested and implemented, which not only increased the hotel's exposure through its channel managers but also delivered real-time financial and operational data both to the owners and managers.
This tool, in addition to the high quality, state-of-the-art product offered by the hotel, delivered outstanding results such as above-average occupation rates almost daily.
Hotel Criol is the perfect example of how technology is the best ally of the hospitality industry.
The amazing reviews place the hotel as the 9th best of a city with more than 111 hotels and a population of 600,000.